Guests will have a special experience as the double room offers a pool with a view. The spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
Free Wi-Fi, a seating area with sofa bed and cable TV, a work desk, a microwave and a refrigerator are included in this air-conditioned suite.
What "Buena Park Grand Hotel & Suites" clients says
It was very close ,walking distance to every thing.
It was really cute! I loved the esthetics, the price and how huge the room and living room were. It was great how it had a mini fridge and little bar area and a huge couch and 2 TVs.
Super disappointed with the customer service not of the staff but of their “Manager” EMANUEL C. During my one week stay, the AC did not work, the phone was broken, so I had a difficult time getting a hold of the front staff. The blow dryer was broken. Housekeeping wasn’t cleaning my room. I made multiple requests. I asked to speak to the manager and they said they would have him call me back, which he never did. Yet, when I finally did, he truly lacked the customer service skills. There was no one above him who I could speak to. He literally had the audacity to make faces at me, like a little boy! Told me to simply write a bad yelp review. I simply don’t understand how he got this manager position?! How is he running this hotel and is allowing to tell guests to simply right bad reviews instead of resolving the issues. A simple apology would have been nice but instead he was lying to my face! Super annoyed of how unprofessional he handled the whole situation and there was cameras, if you are the owner reading this, I advise you to please go back and watch the video. This took place on (May 10th on a Sunday).
Everything was great . Staff was excellent.
No breakfast was available
Clean and polite staff
Size of room and location
A plus/ Porto’s is 6 min walk
Location is great!
Beautiful, "Encanto" vibe. Very quiet and relaxing. Plenty of room for a family of five to stay comfortably. Hot tub was fantastic and pool area was magical. Very friendly front desk staff helped us to arrange to have a package delivered (replacement charger for Magic Bands). On a super convenient bus line that goes to Disneyland in one direction and to downtown Los Angeles in the other. We had a rental car, but it was great to have the bus option to avoid expensive parking.
Location is great and room sizes are nice.
Beautiful room comfortable bed very clean
It was next to the farm
The room was a good size for the price and it was within walking distance to knotts berry farm.
It was super close to Knottsberry Farm so you could walk.
It was really comfortable and clean. The staffs where really helpful.
The property has potential to be great.
I loved that the rooms were spacious and you could tell they were well taken care of. There was also renovation of some rooms happening which tells me they're working hard to reinvigorate the property. Pool looked beautiful and clean and although you could tell the property was old, it was very charming. We felt safe the whole time and the staff were very friendly. It's walking distance to Porto's and other restaurants. Two minute drive to Target, and a two minute drive to Knott's berry farm. We will be back!
The hotel was close to Knotts Berry Farm. Walkable distance. Close to entrainment and food places.
Beautiful , close to Knotts
The location is good , very close to knotts berry farm
It was within walking distance of knotts berry farm
Very clean. Loved living room in the hotel room
My family always stays here when we go to Knott's Berry Farm. The location is ideal and usually the hotel itself is on point and the staff is on point.
The room size for the price
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